We often tell our customers that with our lifetime frame warranty "You'll never have to buy a new pair unless you lose them or want another pair."To help with that first issue, we decided to offer the option to purchase Loss Protection with any Non-Rx pair of Flying Eyes purchased directly from us or from our partnered retail locations!---
Forgot to order with your original purchase?
This is available for any new (non-Rx) pair you've purchased in the last 30 days that you are still in possession of, either directly from us or from one of our Partnered Retailers. Pairs that have already been lost cannot be claimed under this Loss Protection Insurance retroactively. For those purchased through our partnered retailers, we'll need your proof of purchase from within the last 30 days. You will receive an email requesting this information after you place your order. Failure to respond to that email with your proof of purchase may result in a denial of this coverage, so please let us know if you do not receive it.
If you purchased from us at an event and do not have a receipt, we may need assistance matching your orders if the name on this order is not attached to your payment method.
*This coverage is not available for second-hand pairs purchased from private sellers or for prescription lenses. If loss protection is purchased for a prescription pair, this protection only covers the frame replacement.
You may only replace the lost pair with the exact same pair that was initially ordered.
You may only claim a Loss once per pair, so be sure you get protection for each pair you'd like to cover.
If you'd like to submit a Loss claim, please email us your order confirmation of this insurance (you will receive this email after purchase) or use the form on THIS page.
